Both apps look excellent inside the app stores and only one of them holds up outside. Checked on 15 September 2026, Pimsleur carries a 4.2 TrustScore while Rosetta Stone carries 2.0. This breakdown compares Rosetta Stone vs Pimsleur user satisfaction data across Apple’s App Store, Google Play, Trustpilot and the Better Business Bureau, with every rating count and review period attached.
Rosetta Stone vs Pimsleur User Satisfaction Data
How Do Rosetta Stone And Pimsleur Rate In The App Stores?
Rosetta Stone Classic (2024) leads on both stores. It rates 4.8 on the US App Store and 4.6 on Google Play, against Pimsleur’s 4.7 and 4.2.
The rating counts are not comparable in size. Rosetta Stone Classic carries 238,000 iOS ratings and 406,000 Play reviews; Pimsleur carries 30,000 and 16,600.
Google Play lists Rosetta Stone Classic in the 10M+ download bracket and Pimsleur in the 1M+ bracket. Downloads count installs, not active learners. Category-wide install figures sit in this breakdown of language learning app market and download data.
| Store metric | Rosetta Stone Classic | Pimsleur |
|---|---|---|
| Apple App Store (US) rating | 4.8 | 4.7 |
| Apple App Store ratings count | 238,000 | 30,000 |
| Google Play rating | 4.6 | 4.2 |
| Google Play reviews count | 406,000 | 16,600 |
| Google Play download bracket | 10M+ | 1M+ |
Source: Apple App Store (US) and Google Play store listings, retrieved 15 September 2026
Rosetta Stone vs Pimsleur Trustpilot Scores By Storefront
Trustpilot reverses the order. Pimsleur’s pimsleur.com profile holds 4.2 and the label “Great” across 206 reviews.
Rosetta Stone runs three separate storefront profiles, and all three sit below Pimsleur. The US profile holds 2.0 across 6,973 reviews, the UK profile 2.7 across 755, and the German profile 3.0 across 610.
| Trustpilot profile | TrustScore | Label | Reviews | Last 12 months |
|---|---|---|---|---|
| rosettastone.com | 2.0 | Poor | 6,973 | 35 |
| www.rosettastone.co.uk | 2.7 | Poor | 755 | Not stated |
| www.rosettastone.de | 3.0 | Average | 610 | 5 |
| pimsleur.com | 4.2 | Great | 206 | 145 |
Source: Trustpilot company profiles, retrieved 15 September 2026
Why Does Rosetta Stone Score 2.0 With 52% Five-Star Reviews?
Rosetta Stone’s published star breakdown is 52% five-star and 24% four-star, with 7% at one star. Pimsleur’s breakdown is 53% five-star and 29% one-star.
The gap sits in recency. Trustpilot states that its TrustScore weights recent reviews more heavily, and only 35 of Rosetta Stone’s 6,973 reviews arrived in the past 12 months, against 145 of Pimsleur’s 206.
Rosetta Stone’s German profile shows the same pattern at smaller scale: 45% five-star, 5 reviews in the past year, a displayed score of 3.0. Both US profiles also carry Trustpilot’s notice that the company has not invited customers recently.
Rosetta Stone vs Pimsleur Review Volume Compared
Volume is the clearest divide in the whole dataset. Rosetta Stone Classic holds roughly eight times Pimsleur’s iOS rating count and about 34 times its Trustpilot review count.
Pimsleur’s single app ranks #72 in the US App Store’s free Education chart. Scale differences of this kind run through the wider category, including learner counts for the most studied languages and Duolingo’s subscriber and revenue disclosures.
Does Rosetta Stone Have More Than One App?
Rosetta Stone publishes three iOS apps and their ratings span 1.8 points. Pimsleur publishes one.
The 4.8 belongs to Classic, which Apple’s listing describes as available only to current Classic subscribers and existing enterprise or education users. Sapphire, the app Rosetta Stone points new customers to, rates 4.6 across 1,600 ratings, and its App Store version history starts on 5 May 2026.
Fluency Builder, marked on the listing as available to corporate learners only, rates 3.0 across 141 ratings.
| iOS app | Rating | Ratings | Stated availability |
|---|---|---|---|
| Rosetta Stone Classic (2024) | 4.8 | 238,000 | Existing subscribers, enterprise, education |
| Rosetta Stone Sapphire | 4.6 | 1,600 | Open to new customers |
| Rosetta Stone: Fluency Builder | 3.0 | 141 | Corporate learners only |
| Pimsleur | Language Learning | 4.7 | 30,000 | Open to new customers |
Source: Apple App Store (US) listings, retrieved 15 September 2026
Rosetta Stone’s Sapphire listing states the company has helped more than 50 million people learn new languages across its 25 languages. Hours-based benchmarks for those languages appear in these FSI difficulty rankings and hours to proficiency.
How Do Rosetta Stone And Pimsleur Handle Complaints?
Pimsleur has replied to 91% of its negative Trustpilot reviews and typically takes more than a month to do so. Rosetta Stone’s US profile carries Trustpilot’s flag that the company has not replied to negative reviews.
The Better Business Bureau lists Rosetta Stone at A- and not accredited, with 23 complaints filed as the stated reason for the rating. BBB profiles generally cover a three-year reporting period. No comparable BBB profile for Pimsleur was located during this check.
| Complaint handling | Rosetta Stone | Pimsleur |
|---|---|---|
| Replies to negative Trustpilot reviews | None flagged | 91% |
| Typical Trustpilot reply time | Not applicable | Over 1 month |
| Recent review invitations | None recently | None recently |
| BBB rating | A-, not accredited | No profile located |
| BBB complaints on file | 23 | No profile located |
Source: Trustpilot company profiles and BBB business profile, retrieved 15 September 2026
Trustpilot’s own review summary for Pimsleur names unexpected charges and renewals after cancellation as the recurring negative theme. The most recent one-star reviews on Rosetta Stone’s US profile centre on lifetime licences that stopped working after platform changes. Regional demand patterns behind these customer bases appear in this data on bilingualism rates by US state.
FAQs
Is Pimsleur or Rosetta Stone better rated?
It depends on the platform. Rosetta Stone Classic rates higher in both app stores, 4.8 on iOS and 4.6 on Google Play. Pimsleur rates far higher on Trustpilot, 4.2 against Rosetta Stone’s 2.0.
How many reviews does Rosetta Stone have on Trustpilot?
Rosetta Stone’s rosettastone.com profile holds 6,973 reviews with a 2.0 TrustScore, labelled Poor. Only 35 of those reviews were submitted in the past 12 months, as of 15 September 2026.
What do Reddit users say about Rosetta Stone vs Pimsleur?
Reddit threads are unstructured anecdotes with no published score or sample size, so they cannot be compared to store ratings. The measured public figures are 4.8 and 4.7 on iOS, and 2.0 and 4.2 on Trustpilot.
Why does Rosetta Stone have several apps?
Apple lists three. Classic (2024) is restricted to existing subscribers and enterprise or education users, Sapphire is the current consumer app, and Fluency Builder is marked for corporate learners only.
What is the most common complaint about each app?
Trustpilot’s summary for Pimsleur names unexpected charges and renewals after cancellation. Recent one-star reviews for Rosetta Stone concentrate on lifetime licences losing access after platform changes.
Sources
https://www.trustpilot.com/review/rosettastone.com
https://www.trustpilot.com/review/pimsleur.com
https://apps.apple.com/us/app/rosetta-stone-classic-2024/id435588892
https://play.google.com/store/apps/details?id=com.simonandschuster.pimsleur.unified.android
https://www.lingobright.com/statistics/english-language/
https://www.lingobright.com/statistics/what-is-the-most-common-language/
Floyd is a language learning writer at LingoBright who specializes in vocabulary, grammar, and practical communication tips. His articles focus on simplifying complex language concepts and helping learners build real-world language skills through clear explanations and proven learning strategies.